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First Look at the CSIA Learning Hub

CSIA Learning Hub hat on display

At this year’s CSIA conference, one of the most talked-about announcements was the rollout of the new CSIA Learning Hub—an on-demand training platform designed specifically for system integrators. We sat in on the launch session to get a first-hand look at what it offers, how it works, and where it’s headed to gauge how we might recommend using this tool to our integrator partners.

CSIA Learning Hub hat on display

What Is the Learning Hub?

The CSIA Learning Hub is an online training platform created by integrators, for integrators. It’s built to tackle some of the industry’s most persistent challenges: onboarding new team members, developing leadership skills, maintaining safety training compliance, and upskilling staff without blowing up your schedule or budget.

The platform includes:

  • Curated playlists developed by CSIA subject matter experts
  • A mix of CSIA-created content and third-party resources
  • A three-tier learning model: Awareness, Developing, and Practicing
  • A custom-branded training portal for each company
  • Built-in progress tracking, reporting tools, and optional gamification

For $900/year, members get access for four active learners and one learning manager. The price point is intentionally accessible, with CSIA aiming to reach small to mid-sized teams—but they also acknowledged during the session that enterprise pricing is being explored for larger firms, which was a question that came up several times.

 

Highlights We Found Interesting

What stood out wasn’t just the feature set—it was how much thought had gone into solving real problems.

  • Curation instead of overload: Unlike other LMS platforms that drop you into a sea of 12,000 courses, CSIA’s playlists are focused, relevant, and built for the work integrators actually do. Dany Drapiza, who was running the session, described it as “Spotify for system integrators,” and honestly, that’s not far off.
  • Real PMP prep: One pilot company shared that a team member used the Learning Hub to prep for PMP certification—just one example of how the content can support serious career growth.
  • Progress tracking that’s actually useful: Learning managers can assign courses, build custom playlists, and export transcripts. The admin dashboard shows time spent, completions, and even supports gamification with leaderboards.
  • Flexible search and filters: Through the extended third-party content library (described as “the Wild West”), you can also search for niche content like “5 Whys” training or browse by topic, format, duration, or language.


Why We’re Excited

One thing we appreciated: this wasn’t a “final product” launch. Throughout the session, CSIA staff actively asked for feedback and captured it on the spot. The team doesn’t seem to be treating this platform like a done deal, but more like an evolving resource—something that can grow and adapt based on what the industry needs. The vibe in the room was clear: they wanted to know what wasn’t working, what could be better, and what would make this more useful for real integrator teams.

Some of the concerns shared in the room centered around the following:

  • Four users isn’t enough: Multiple attendees asked about options for larger teams. CSIA acknowledged this and noted that enterprise-level and tiered pricing is on the table.
  • Time to manage it is a hurdle: One early test company said they struggled to make the most of the platform due to lack of time and internal clarity. In response, CSIA added a Getting Started playlist and tools to help learning managers hit the ground running.
  • Desire for custom content: Currently, companies can’t upload proprietary training modules—but CSIA is exploring a sponsor model where content could be shared across the platform.

This platform already offers a lot, but it has the potential to become whatever members need it to be—because the Learning Hub team is paying attention. The Learning Hub isn’t trying to be everything to everyone. But it’s a strong first step toward solving some of the most common (and persistent) training headaches that integrators face.

We at Rivergate Marketing will be keeping an eye on how this evolves. In the meantime, if you’re a CSIA member and haven’t checked it out yet, we’d encourage you to explore the demo and give feedback. The CSIA team is clearly listening, and that’s exactly how tools like this get better. 

Share this article!

CSIA Learning Hub hat on display

At this year’s CSIA conference, one of the most talked-about announcements was the rollout of the new CSIA Learning Hub—an on-demand training platform designed specifically for system integrators. We sat in on the launch session to get a first-hand look at what it offers, how it works, and where it’s headed to gauge how we might recommend using this tool to our integrator partners.

CSIA Learning Hub hat on display

What Is the Learning Hub?

The CSIA Learning Hub is an online training platform created by integrators, for integrators. It’s built to tackle some of the industry’s most persistent challenges: onboarding new team members, developing leadership skills, maintaining safety training compliance, and upskilling staff without blowing up your schedule or budget.

The platform includes:

  • Curated playlists developed by CSIA subject matter experts
  • A mix of CSIA-created content and third-party resources
  • A three-tier learning model: Awareness, Developing, and Practicing
  • A custom-branded training portal for each company
  • Built-in progress tracking, reporting tools, and optional gamification

For $900/year, members get access for four active learners and one learning manager. The price point is intentionally accessible, with CSIA aiming to reach small to mid-sized teams—but they also acknowledged during the session that enterprise pricing is being explored for larger firms, which was a question that came up several times.

 

Highlights We Found Interesting

What stood out wasn’t just the feature set—it was how much thought had gone into solving real problems.

  • Curation instead of overload: Unlike other LMS platforms that drop you into a sea of 12,000 courses, CSIA’s playlists are focused, relevant, and built for the work integrators actually do. Dany Drapiza, who was running the session, described it as “Spotify for system integrators,” and honestly, that’s not far off.
  • Real PMP prep: One pilot company shared that a team member used the Learning Hub to prep for PMP certification—just one example of how the content can support serious career growth.
  • Progress tracking that’s actually useful: Learning managers can assign courses, build custom playlists, and export transcripts. The admin dashboard shows time spent, completions, and even supports gamification with leaderboards.
  • Flexible search and filters: Through the extended third-party content library (described as “the Wild West”), you can also search for niche content like “5 Whys” training or browse by topic, format, duration, or language.


Why We’re Excited

One thing we appreciated: this wasn’t a “final product” launch. Throughout the session, CSIA staff actively asked for feedback and captured it on the spot. The team doesn’t seem to be treating this platform like a done deal, but more like an evolving resource—something that can grow and adapt based on what the industry needs. The vibe in the room was clear: they wanted to know what wasn’t working, what could be better, and what would make this more useful for real integrator teams.

Some of the concerns shared in the room centered around the following:

  • Four users isn’t enough: Multiple attendees asked about options for larger teams. CSIA acknowledged this and noted that enterprise-level and tiered pricing is on the table.
  • Time to manage it is a hurdle: One early test company said they struggled to make the most of the platform due to lack of time and internal clarity. In response, CSIA added a Getting Started playlist and tools to help learning managers hit the ground running.
  • Desire for custom content: Currently, companies can’t upload proprietary training modules—but CSIA is exploring a sponsor model where content could be shared across the platform.

This platform already offers a lot, but it has the potential to become whatever members need it to be—because the Learning Hub team is paying attention. The Learning Hub isn’t trying to be everything to everyone. But it’s a strong first step toward solving some of the most common (and persistent) training headaches that integrators face.

We at Rivergate Marketing will be keeping an eye on how this evolves. In the meantime, if you’re a CSIA member and haven’t checked it out yet, we’d encourage you to explore the demo and give feedback. The CSIA team is clearly listening, and that’s exactly how tools like this get better. 

Share this article!

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